- Apache HTTP error_log is your friend.
- The first place to diagnose (if all CFE processes plus mongod are up and running) is
RHEL 5,6 / CentOS 5
SLES 11 / OpenSuSE 11 / Debian 5,6 / Ubuntu 8,10
This log file will often provide useful information on which components are not operating properly.
- Some report pages return HTTP error 404
- Confirm that Apache REWRITE module is ON. Restarting httpd/apache2 service is required if rewrite was disabled.
- Cannot log in at the first time to the Mission Portal
- Initialising MongoDB authentication for a default user is required. Simply run the command below;
$ /var/cfengine/bin/mongo --quiet phpcfengine /var/cfengine/share/GUI/phpcfenginenova/export.js$ /var/cfengine/bin/mongo --quiet cfreport /var/cfengine/share/GUI/api/mongo-initialize.js
The default user is
- There are no pre-defined SQL queries on the SQL Reports page
- Please run the following command:
$ /var/cfengine/bin/mongo --quiet phpcfengine /var/cfengine/share/GUI/phpcfenginenova/sql_reports.js
- Cannot send emails via the Mission Portal (emailing reports does not work)
- Please edit the email configuration to suit your setup in <DOCROOT>/application/config/email.php
- Knowledge map remains unpopulated
- This problem can be fixed by these following commands;
RHEL 5,6 / CentOS 5,6
$ /var/cfengine/bin/cf-promises -r && /var/cfengine/bin/cf-know -f /var/www/html/docs/enterprise_build.cf -b
SLES 11 / OpenSuSE 11
$ /var/cfengine/bin/cf-promises -r && /var/cfengine/bin/cf-know -f /srv/www/htdocs/docs/enterprise_build.cf -b
Debian 6 / Ubuntu 8,10,12
$ /var/cfengine/bin/cf-promises -r && /var/cfengine/bin/cf-know -f /srv/www/docs/enterprise_build.cf -b
- IP-addresses are showing instead of hostnames in the Mission Portal
- CFEngine does a reverse lookup to determine host names, please make sure to specify the reverse lookup of the ip-addresses on the DNS server.